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About our team

Our team

Learn more about our team members who are building our product, serving our customers and spreading the word about Signal Vine.

Team
Adil Dittmer
Account Manager
Customer Success
Adil Dittmer
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Account Manager

Prior to joining Signal Vine, he graduated from Virginia Tech with a Bachelor of Arts in Political Science. Adil went on to work as a Leadership Consultant at Phi Gamma Delta International Headquarters, where he traveled to 55 universities facilitating educational programs for undergraduate students.

He also spent time in a sales development role at Inside Higher Ed. In his free time, Adil is an active high school basketball referee and enjoys going to museums and concerts in the D.C. area.

Alia Degen
Implementation Team Lead
Customer Success
Alia Degen
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Implementation Team Lead

Alia was born and raised in Massachusetts. She graduated from the University of Vermont with a major in Global Studies and a minor in Spanish and Community & International Development.

In 2016, she spent her spring semester studying abroad in Sevilla, Spain. Alia loves traveling and has visited 5/7 continents. She loves to work with philanthropic organizations as she won an international contest with TOMS and went on a giving trip in Honduras to distribute shoes.

Andrew Kuhn
Account Manager
Customer Success
Andrew Kuhn
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Account Manager

Andrew is a proud Maryland native who puts Old Bay Seasoning on (almost) everything he eats. He also enjoys hanging out with his pet guinea pig Andy.

Prior to joining Signal Vine, he graduated from the University of South Carolina with a Bachelor of Arts in Public Relations and a minor in Political Science. After graduating, he helped grow a Maryland-based start-up craft brewery, where he was responsible for a number of different roles including sales, marketing, and account management. When not at work, Andrew enjoys cheering for DC sports teams, hiking, and staying active with friends.

Arianna Hartmann
Senior Director of Customer Success
Customer Success
Arianna Hartmann
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Senior Director of Customer Success

As Senior Director of Customer Success, her job is two-fold: providing operations and support to a quickly-growing company, and being the primary point of contact for launching customers on the platform.

Prior to Signal Vine, Arianna worked at Alden & Ott in office management and customer service. Arianna graduated with a BA in History from James Madison University, and spent a summer studying abroad in Florence, Italy. She’s proud to reveal that she can finally do a pushup.

Christine Murray
Implementation Specialist
Customer Success
Christine Murray
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Implementation Specialist

Christine received her Bachelor and Master’s degree in Labor and Employment Relations from Rutgers University. Since graduating, she has solely worked for tech companies but always had a passion for higher education; joining the Signal Vine team has allowed her to work in both fields. She is excited to learn as much as she can in her new role.

In her downtime, Christine likes traveling to Asia as often as she can, working out, and doing any kind of spontaneous activity. Being new to the D.C. area, she is eager to spend as many weekends museum-hopping as possible.

Covenant Babatunde
Implementation Specialist
Customer Success
Covenant Babatunde
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Implementation Specialist

Covenant has a BA in creative writing and a minor in musical theatre from the University of Mary Washington. After graduation, she continued her creative streak by joining a dance company, choreographing for competitions, and writing poetry. She is very familiar with jazz hands.

Before joining Signal Vine, she used her creativity to engage and retain members at the American Academy of Otolaryngology-Head and Neck Surgery. Now, she is excited to find every opportunity to razzle-dazzle her Signal Vine peers and customers.

Cutler Reynolds
Implementation Specialist
Customer Success
Cutler Reynolds
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Implementation Specialist

Before joining Signal Vine’s Customer Success team, Cutler graduated from the University of Pennsylvania with a degree in Economics and a minor in History. He has spent time working as a Maintenance Engineering intern for Verizon Wireless and a Behavioral Economics Research Assistant for the Penn Wharton Public Policy Initiative.

A longtime resident of the D.C. Metro Area, Cutler is excited to be back on his home turf!

Jason Fogg
Implementation Specialist
Customer Success
Jason Fogg
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Implementation Specialist

A graduate from The Catholic University of America, Jason joins the Signal Vine family with extensive experience in customer service and training. Before joining Signal Vine as an Implementation Specialist, Jason spent the past 8 years rising through the ranks at Optoro Inc. where he demonstrated a knack for retraining at-risk employees and guiding them to success. As the company grew, so did Jason, which allowed him to travel and assist clients with optimizing their workflow and procedures.

In his spare time, Jason enjoys photography, reading graphic novels, and manga. As well as helping his talented sister, Rachel, grow her fandom merchandising business at convention circuits, Jason has a cat named Beef who doubles as his overlord.

Rachel Franco
Manager of Customer Success
Customer Success
Rachel Franco
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Manager of Customer Success

Rachel is an avid Harry Potter fan that can direct you to the best Spanish food in the DMV.

Prior to joining Signal Vine, Rachel graduated from the University of Virginia with a double major in Spanish and Drama. Having studied abroad in Valencia, she fell in love with Spain and moved there after finishing college. Rachel lived in both Extremadura and Madrid for a total of four years and, when not enjoying tapas and siestas, she worked as an English teacher and improving her Spanish fluency.

Besides her passion for travel, Rachel loves relaxing in the sun, making day trips to NYC to see Broadway shows, and baking way too many cookies.