Behind the Scenes at Signal Vine: Customer Success

Behind the Scenes at Signal Vine: Customer Success

Six months ago, I joined the Signal Vine team as a Customer Success Associate. Ever wondered what our Customer Success team does behind the scenes? Here’s a sneak peek! (PS – we’re hiring!) Helping our customers Whether it’s launching new customers, suggesting improvements to text messages, or checking in with customers to see how everything’s […]

5 Things Beginners Should Know About Texting Students

5 Things Beginners Should Know About Texting Students

If you’re new to texting students, you may not know where to begin. Katie, a Customer Success Associate at Signal Vine, shares her top five things you need to know when you first get started texting. 1. Know Your Goals Why are you texting your students? What outcomes do you want to achieve? Any big events coming up? […]

Write the Ultimate Introduction Text Message

Write the Ultimate Introduction Text Message

Writing an engaging introduction text is the easiest way to grab your students’ attention – and keep it! Connecting personally with your students early on keeps them engaged for the duration of your texting campaign. Here’s how to write a powerful introductory text message. Follow these four best practices to catch your students’ attention in that […]