Customers who are nudging their students in the right direction

Over the summers, the National College Access Network (NCAN) and its member organizations use Signal Vine to support their students’ transition from high school to college and beat summer melt. The summer intervention was based on the behavioral economics research by Drs. Benjamin Castleman and Lindsay Page.

Let’s Get Ready provides high school students from under-served communities the support services needed to gain admission to and graduate from college. They use Signal Vine to effectively reach students, relay information, and provide support while maintaining a personalized, one-on-one feel.

KIPP Philadelphia uses Signal Vine to text students who have graduated from the program and are either attending college or entering the workforce. They nudge students on topics like renewing the FAFSA and checking account statements.

The Ford Family Foundation uses Signal Vine to reach out to college scholarship recipients with quick reminders and questions. It used to take them days to hear back from students about completing the scholarship renewal process; now, it takes mere minutes.

Eastern Ohio Education Partnership uses Signal Vine to reduce the gap between FAFSA completion and matriculation to work towards their overall goal of decreasing that gap by 5% in local target school districts by 2020.

When The Commit Partnership realized that students don’t respond to e-mails and rarely take the time to come by the counselor’s office, they implemented texting as a support tool to keep students on track after they graduate from high school to increase college enrollment.

College Possible uses Signal Vine to text incoming freshmen from May through August as part of their Summer Melt campaign. Staff also text current college students every month to help them to stay on track to graduate.

CollegeBound has partnered with Signal Vine since 2013 to text graduating high school seniors during the summer of their transition from high school to college. They have found that students receiving texting support enroll in college at a 6% higher rate than those who aren't.

The Community College of Vermont has implemented a streamlined communication strategy across all student-facing departments in order to support students across all campuses from the time they apply to the day they graduate.

The First-Year Mentoring Office at BYU uses Signal Vine to connect first-year students with their peer mentors. Through a communication case study conducted at BYU, they found that students who received texts through Signal Vine developed stronger relationships with their mentors and found more value in the program.

Austin Community College’s Student Money Management Office supports students through financial literacy initiatives that help them save money and plan for paying for college. They use Signal Vine to help students plan for tuition and better budget their money throughout the semester.

10,000 Degrees focuses on helping students in the North Bay from low-income backgrounds access, enroll and successfully complete college. They use Signal Vine to send personalized text messages that are targeted to specific groups of students based on need.