Customers who are nudging their students in the right direction
Learn how others are using Signal Vine in our case studies
A few of our amazing customers
We are so thankful to have Signal Vine messaging to help communicate with our new students coming to campus this fall. Since we’ve programmed out our initial introduction message and follow up nudges – we’ve had a steady flow of responses containing lots of questions about financial aid, roommates and orientation, and email issues. I love knowing exactly what kind of questions students are asking. It’s allowed us to solve issues for students and get them connected with the right people. It works.
Even beyond texting, Customer Service is fantastic, always quick to respond, always a pleasant experience, and I appreciate how you're nimble and adapt to our needs.
Signal Vine has increased our efficacy and operational efficiency. It helps us help students avoid the common mistakes, it helps us recruit students, and it helps us build relationships with at-risk students which is central to their success. It's easy to use, and the support from the team is excellent.
At the Community College of Vermont, our administrative professionals noted that Signal Vine made their jobs easier almost immediately. Reminding students about their appointments used to involve dialing the phone, waiting for it to ring, waiting for the voicemail, and finally leaving a voice message that was unlikely to be listened to. Today, they can pre-schedule reminder text messages with a simple copy and paste. Over time, small-time savers like this pay off big dividends for the college… and best of all, this is the mode of communication our students want anyway.
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