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Retention

Improve student retention

Create timely, personalized messages in a scalable way to improve student engagement and retention.

Identify the students who need additional help

Quickly identify which students need additional support with flagged replies in the Signal Vine platform.

Engage students in a scalable way

Use information from your CRM to create personalized text messages to large groups of students.

Retention texting examples

Checking in during the semester is a great way to continue to build relationships. It provides a great opportunity for students to surface any concerns and connect with staff.

Registering for classes is always a process, but first-year students may need more guidance. Be proactive and reach out to students who have academic holds on their accounts or need additional resources around course registration.

Improve your retention rates by engaging your students and keeping them active on campus. Remind students about upcoming activity fairs, advising appointments, and other events that improve engagement.

Hi Sara. It’s your advisor, Jeff. It’s the start of the new semester so I wanted to check in and see how you’re feeling. Anything I can help with?
I actually am having a hard time finding campus activities that I enjoy.
That's understandable. I can help with that. You can call 800-555-5555 to set up an appointment so we can review some ideas.
Thank you. I will set up an appointment.
Hi Sara! Reminder that course registration opens on Monday at 7am. Did you know you have an academic hold on your account?
I did not.
That’s okay. I can help with that. Stop by my office today or tomorrow, and we can take care of it.
Thanks. I will stop by today.
Hi Sara. Are you ready for midterms next week? We have lots of study tips and guides for de-stressing here: signalvineu.edu/studytips. Do you want to connect with a tutor?
Yes, I'd like to find a tutor.
Happy to help. You can choose your tutor from the list on our portal using this link: signalvineu.edu/tutorsupport.
Thank you!

See how other schools are improving retention with Signal Vine

retention texting
Southwest Tennessee Community College: Texting to Increase Retention and Enrollment
Read case study
Utah Valley University First Year Students
Utah Valley University: Improve First Generation and First-Year Student Engagement
Read case study
improving the advisor/advisee relationship
University of Texas: Improving Advising Relationships
Read case study

Ready to learn more?

Request a demo to speak one-on-one with a Signal Vine team member.